Help & Support

How can we help?

Get answers to common questions, report an issue, or reach our team directly. We're here to make sure Thinkhubˣ works great for you.

✉️
Email Support
Send us a message and we'll get back to you within 1–2 business days.
thinkhubai@gmail.com
🐛
Report a Bug
Found something broken? Email us a description and we'll fix it fast.
Send bug report
🗑️
Delete My Account
You can delete your account directly inside the app — open the sidebar, scroll to the bottom, and tap Delete Account.

Or email us and we'll handle it within 2 business days.
Request via email
Typically replies within 1–2 business days

Still need help?

Our team reads every message. Whether it's a question, feedback, or a problem — just send us an email.

or write directly to thinkhubai@gmail.com

Frequently Asked Questions

How do I delete my account?
The easiest way is directly in the app. Open the sidebar, scroll to the bottom, and tap Delete Account. Your account and all data will be permanently removed immediately.

If you prefer, you can also email us at thinkhubai@gmail.com and we'll delete it within 2 business days.
What data does Thinkhubˣ store?
Thinkhubˣ stores your account information (email, name), your chat conversations, uploaded files, and any profile memory you've set. All data is stored securely. See our Privacy Policy for full details.
I forgot my password — how do I reset it?
Email us at thinkhubai@gmail.com with the subject "Password Reset" and your registered email address. We'll get you back in quickly.
Sign in with Apple isn't working — what do I do?
Make sure you're running the latest version of the app. If the issue continues, email us at thinkhubai@gmail.com with your device type and iOS version and we'll look into it right away.
Can I use Thinkhubˣ on multiple devices?
Yes — your account and all conversations sync across any device you sign in to. Just use the same login credentials on each device.
Is my data used to train AI models?
No. Your conversations and uploaded documents are used only to generate your responses. We do not use your personal data to train any AI models. See our Privacy Policy for more.
How do I report a bug or suggest a feature?
Email thinkhubai@gmail.com — we love hearing from users and read every message. For bugs, please include your device, OS version, and steps to reproduce the issue.